MBA-PGDM-six sigma-efficient supply chain management-mumbai dabbawalas

DABBAWALAS: their work is to carry the tiffin boxes from the houses to the offices for their lunch the employees who cannot carry their lunch early in the morning. Core work: Delivery Principles followed : and PRACTICED customer is the god dedication  discipline responsibility acceptance and maintenance teamwork and coordination knowing the consequences of error-avoiding it 100% Started in 1890 Charitable trust: Registered in 1956 Avg. Literacy Rate: 8th Grade Schooling Total area coverage: 60 Kms to 70 Kms Employee Strength: 5000 Number of Tiffin's: 2,00,000 Tiffin Boxes i.e 4,00,000 transactions every day. Time taken: 3 hrs Error Rate: 1 in 16 million transactions Six Sigma performance (99.999999) Technological Backup: Nil. Cost of service - Rs. 300/month ($ 6.00/month) Standard price for all (Weight, Distance, Space) Rs. 36 Cr. Turnover approx. [6000*12*5000=360000000 i.e Rs. 36 crore p.a.] “No strike” record as each one a share holder Earnings -5000 to 6000 p.m. Diwali bonus: one month's from customers Zero % fuel Zero % modern technology 99.9999% performance Zero % investment 100 % Customer Satisfaction Zero % Disputes Disciplines No Alcohol Drinking during business hours Wearing White Cap during business hours Carry Identity Cards

  DELIVERY SYSTEM BY CODING

Coding System.........

VLP : Vile Parle (suburb in Mumbai) 9EX12 : Code for Dabbawalas at Destination EX : Express Towers (building name) 12 : Floor no. E : Code for Dabbawala at residential station 3 : Code for destination Station eg. Churchgate Station (Nariman Point)

Let us now look at an example of these codes on the Tiffin's to better understand the system and what it all denotes.

OPERATIONS STRATEGY

What is a strategy?
which has a time frame (usually long term,according to the situtation) and course of action and the actions which cannot be taken back, coz we incur loss as we take decisions to them them for the long term.
Devising and implementing processes that will enable as well as exploiting oppurtunities for potential market segments.
Developing the capabilities within the firm operations that are superior than that of our competitors and competitor cannot copy and difficult to copy.
what are all the issues of operations ,where we apply strategies?
Location
Product
Layout
Inventory
Supply chain
Quality
Innovation

heart and water

HEART & WATER
DRINK WATER ON EMPTY STOMACH
It is popular in Japan today to drink water immediately after waking up every morning. Furthermore, scientific tests have proven its value. We publish below a description of use of water for our readers. For old and serious diseases as well as modern illnesses the water treatment had been found successful by a Japanese medical society as a 100% cure for the following diseases:
Headache, body ache, heart system, arthritis, fast heart beat, epilepsy, excess fatness, bronchitis asthma, TB, meningitis, kidney and urine diseases, vomiting, gastritis, diarrhea, piles, diabetes, constipation, all eye diseases, womb, cancer and menstrual disorders, ear nose and throat diseases.
METHOD OF TREATMENT
1. As you wake up in the morning before brushing teeth, drink 4 x 160ml glasses of water
2. Brush and clean the mouth but do not eat or drink anything for 45 minute
3.. After 45 minutes you may eat and drink as normal.
4. After 15 minutes of breakfast, lunch and dinner do not eat or drink anything for 2 hours
5. Those who are old or sick and are unable to drink 4 glasses of water at the beginning may commence by taking little water and gradually increase it to 4 glasses per day.
6. The above method of treatment will cure diseases of the sick and others can enjoy a healthy life.
The following list gives the number of days of treatment required to cure/control/reduce main diseases:
1. High Blood Pressure (30 days)
2. Gastric (10 days)
3. Diabetes (30 days)
4. Constipation (10 days)
5. Cancer (180 days)
6. TB (90 days)
7. Arthritis patients should follow the above treatment only for 3 days in the 1st week, and from 2nd week onwards – daily..
This treatment method has no side effects, however at the commencement of treatment you may have to urinate a few times.
It is better if we continue this and make this procedure as a routine work in our life. Drink Water and Stay healthy and Active.
This makes sense .. The Chinese and Japanese drink hot tea with their meals ..not cold water. Maybe it is time we adopt their drinking habit while eating!!! Nothing to lose, everything to gain...
For those who like to drink cold water, this article is applicable to you.
It is nice to have a cup of cold drink after a meal. However, the cold water will solidify the oily stuff that you have just consumed. It will slow down the digestion.
Once this 'sludge' reacts with the acid, it will break down and be absorbed by the intestine faster than the solid food. It will line the intestine.
Very soon, this will turn into fats and lead to cancer. It is best to drink hot soup or warm water after a meal.
A serious note about heart attacks:
· Women should know that not every heart attack symptom is going to be the left arm hurting,
· Be aware of intense pain in the jaw line.
· You may never have the first chest pain during the course of a heart attack.
· Nausea and intense sweating are also common symptoms.
· 60% of people who have a heart attack while they are asleep do not wake up.
· Pain in the jaw can wake you from a sound sleep. Let's be careful and be aware. The more we know, the better chance we could survive..

HERITAGE GROUP_DAIRY AND RETAIL_PROJECT

http://turboupload.com/08umb53py4y1

BAJAJ AUTO (assignment)-Operations and HR

A view on Operations and HR of Bajaj Auto
http://turboupload.com/m12u6jjjbwyl

NEED ANALYSIS: 6 Principles of Needs Analysis

NEED ANALYSIS: Needs analysis is defined as a formal process focus on how a product addresses the needs of a human. It is not an official business development tool, but is considered a valuable analytical technique to better gauge the marketability of a product or a service to a human consumer. It is often used across many industries, such as software development, automobiles, consumer products and banking services. Needs analysis was originally used for software developers, who used the system in tandem with requirements analysis – a study of the elements represented within a system. In short, if these two systems were applied to Apple Inc., requirements analysis would be involved with all the internal guts of the computers, the ugly complicated bits of hardware and firmware that are hidden from the end user; while needs analysis would be focused on the slick software operating system interface as well as its peripherals – such as the keyboard and mouse – that are directly used by the end user – and as such, affect the end user’s final perception of the product.

6 Principles of Needs Analysis

• The opinion of end users is essential to unify a diverse, opinionated design team, and their opinion should transcend the desires of your design team.
• Market research is essential to unify end user opinions, and to use quantitative and qualitative research to find the best direction for product or service designs.
• Appeal to the lowest common denominator in end user needs. Marketing to the lowest skill levels results in the largest potential market. In other words, follow the KISS principle – “keep it simple, stupid”.
• Do comprehensive beta tests of your products over a long period of time to allow adequate adjustments before “freezing” your product for the final manufacturing stage.
• Continue to monitor user feedback after the product launch, and address defects quickly and keep an accurate record to apply to future releases, if they cannot be addressed immediately in the current product.
• Elegant designs are the end product of successful needs analysis, and will put your product head and shoulders above industry peers.

Gap analysis, which is used to compare actual business performance with ideal performance, is often used in conjunction with needs analysis to maximize a business’ growth potential. Gap analysis insures that a company is allocating its resources for maximum production. Gap analysis is considered a benchmarking tool for efficiency and is used for outlining a clearer road map for future growth, and can be used at both the strategic and operational levels of an organization. In short, it tries to fill the “gap” between where a company is, and where it aims to be. In addition, some organizations referred to “gap” as an acronym – separating the “good”, “average” and “poor” aspects of a business.